为什么只用 WhatsApp
患者询问通常需要来回几次才能确认病症与地点，WhatsApp 刚好适合这种沟通，也留在您每天都在用的平台上。表格强制您第一次就写对、电话让您在线上等候，两者都不适合一对一对接的目录服务。
服务时间
星期一至星期六，约早上 9 时至晚上 7 时（马来西亚时间）。深夜或星期日的讯息，会在下一个工作日回覆。
What to include in your message
Send your town or postcode, main symptom, how long it has been going on, preferred language, and whether you need clinic care or a home visit. If you have a referral letter, scan result or post-surgery instruction, mention it before booking so we can match safely.
How we handle your details
We use your message only to understand the request and suggest a suitable physio option in Seremban, Nilai or Negeri Sembilan. Do not send full identity card numbers or unrelated records. A short summary is enough for the first match.
Where we can help
Most matches are in Seremban, Nilai, Senawang, Rasah, Seremban 2, Bandar Sri Sendayan, Port Dickson and nearby Negeri Sembilan towns. For areas outside active coverage, we will tell you plainly instead of pretending every postcode has the same options.
What happens after you send it
We usually clarify the main goal first: pain relief, return to work or sport, safer walking, caregiver training, or post-operative milestones. From there, we may suggest a relevant page to read, a clinic or home-visit direction to consider, or urgent medical review if the message includes red flags.
紧急情况
我们不是紧急服务：若出现红旗症状（突然无力、大小便失禁、胸痛、中风迹象、严重外伤），请立即前往最近的急诊部或拨 999。非紧急情况下，WhatsApp 我们，我们会为您对接芙蓉或汝来的物理治疗师。